Proactive monitoring, patching and maintenance under contracted SLA.
Most infrastructure failures announce themselves before they cause an outage. Rezkita's managed service watches for those signals — capacity trends, error rates, failing components — and acts on them during planned windows rather than at 3am.
The engagement runs under a contracted SLA with defined response times and escalation paths. You get a named point of contact and regular reporting on what was done and what needs attention.
Continuous visibility across network, server and environmental systems.
Scheduled updates applied in agreed maintenance windows.
Scheduled inspection and component replacement before failure.
Defined response and escalation, 24/7.
Regular reporting on incidents, capacity and recommended action.
